XcelData, Inc. ("we" or "us") is committed to protecting the privacy of its users using services offered on or through XcelData Cloud, its subsidiaries and affiliates, including Pawn2ME (collectively, the “Service”). This Privacy Policy outlines how we collect, use, and disclose personal information and data collected through our Service.

By using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not use the Service.

1. Changes to the Privacy Policy

We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time without notice. It is your responsibility to review the Privacy Policy periodically for changes. Your continued use of the Service following the posting of any changes to the Privacy Policy constitutes acceptance of those changes.

2. Information Collection

We collect personal information and data from users when they use our Service or otherwise provide us with their information. The types of personal information we collect may include, but are not limited to, name, email address, phone number, payment information, and other contact or demographic information.

We may also collect non-personal information and data, such as browser type, IP address, and usage data, to help us improve our Service and diagnose technical issues.

We use reputable external systems for SMS, MMS, and Email delivery.

3. Use of Information

We may use the personal information and data we collect for the following purposes:

• To provide and maintain our Service
• To communicate with users
• To process payments and transactions
• To improve our Service
• To comply with legal and regulatory requirements
• To protect our rights and interests

We may use non-personal information and data for any purpose, including but not limited to improving our Service, diagnosing technical issues, and analyzing usage patterns.

By using our Service, you acknowledge and agree that we may use your personal information and data for the purposes outlined above.

4. Disclosure of Information

We may disclose personal information and data to third-party service providers, such as payment processors and delivery services, to help us provide and maintain our Service. We may also disclose personal information and data if required by law or if we believe that such disclosure is necessary to protect our rights or interests.

We may share non-personal information and data with third parties for any purpose, including but not limited to improving our Service, diagnosing technical issues, and analyzing usage patterns.

5. Pawn2ME

Pawn2ME is the customer-facing side of our service that is branded to give customers confidence about paying online. We use Pawn2ME to send electronic notices and is how customers interact with the system. Pawn2ME has its own Terms of Service and Privacy Policy available at pawn2me.com. By using our Service, you acknowledge and agree to abide by the Pawn2ME Terms of Service and Privacy Policy.

6. Use of Cookies

We use cookies and similar technologies, such as web beacons, to collect information about users and their usage of our Service. Cookies are small text files that are stored on a user's device when they access our Service. We use cookies to remember users' preferences, customize their experience, and analyze usage patterns to improve our Service.

Some of our third-party service providers, such as analytics providers and advertisers, may also use cookies and similar technologies on our Service. We do not control these third-party cookies and are not responsible for their use.

By using our Service, you acknowledge and consent to the use of cookies and similar technologies for the purposes outlined above. You may disable cookies through your browser settings, but this may affect your ability to use certain features of our Service.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data collection and use practices, please contact us at support@xceldata.com.